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Frequently Asked Questions

Q: How do I return my item?

A: If you have any problems with your purchased item you can return it through Amazon, or by calling/emailing our Customer Support.

Q: How do I redeem my Go Sport-it Coupon?

A: If you have already purchased a product, email us at thankyou@gosportit.com with proof of purchase and the new product you would like to purchase. We will email you back with the Coupon which can be used on our online retailers.

Q: How do I get involved with events and the wonderful Go Sport-it community?

A: There are many ways to be involved! Check our Website often for monthly contests and rewards. Like the Facebook page and get up-to-date posts while connecting with our friendly community.Post pictures using Go Sport-it on Instagram with our hashtag #gosportit to be entered into our contests and win FREE goodies.

Q: Where can I find Workout Guides and Exercises for my products?

A: We are always working on new and exciting content to provide value for YOU! All of this can be found on our ASDF page, or with our great partners @ Seva Fitness.

Q: How do I care for my Go Sport-it products?

A: We take great pride in using high quality materials and workmanship. Feel free to wash your fabric products in the machine, using cold water. While they are fine in the dryer, we find that they hold their elastics and style longer with hang/air dry.

Q: Is there a retail store in my area that carries the Go Sport-it line?

A: At this point we only sell on-line and this helps keep our costs down and the quality high. We are listed on both Amazon and Shopify and can sell throughout North America with our items delivered directly to your door!

Q: How do I know what size to choose?

A: A comfortable, snug fit is what we recommend to everyone buying our products. We have done many trials and have developed a size chart that gives accurate guidance on sizing. Please review the charts for each product and use it.

Q: How do I insert my items into the belt or waistband of the pants?

A: We have really studied the problems of portability and have designed both of these products to deal with this challenge. You will find open slits in our belt and pants that open up into an unrestricted tube-like design. This means that you have the entire width and length of the waistband for carrying your essentials! The slits are designed specifically with the dimensions of commonly carried items. You’ll find the widest one in the front for use with your cellphone of digital device. This is wide enough for an Iphone 6 Plus, Galaxy or any of the bigger smartphones. You will also find two smaller slits- one in the front and one in the back. These can be used for credit cards, cash,, keys and even a chapstick. The only limit is the size of the item and your imagination!

Having a 100% customer satisfaction policy, you're never stuck with a belt. If it doesn't work for you, we will be more than happy to do a return or exchange.

Q: Is carrying small items secure?

A: When using the Go Sport-it products, it is best to secure the smaller items in a small pouch and insert the pouch and slide it along to the inside middle of your belt or waistband. Due to the snug fit, there have been very few issues. Always be careful while inserting or removing items from the band. Things can be pulled along and slip out during this action. As with any new product, you have to get familiar with it.

Q: Does the belt ride up?

A: We've gotten an overwhelming amount of positive feedback from our customers about how the Sport-it belt doesn't move! It fits snug and comfortable hugs the body in all the right ways. If there are any problems, take advantage of our customer satisfaction guarantee and we will issue a refund or exchange.